What we find
A practice missing from AI answers is usually missing for one of these reasons. Some are mechanical and your team can fix them in weeks from our plan. Some are slower, and we label them rather than promise them.
FixableSlower: we report it, we don’t promise it
01Fixable
Blocked AI crawlers
A line in robots.txt, or a firewall default nobody chose, stops ChatGPT, Perplexity or Gemini from reading the practice site. Nothing else on the site can help until this is fixed.
The one defect that makes every other fix pointless
02Fixable
Practice details only a browser can see
No AI crawler runs JavaScript. If your address, phone, hours or services are drawn in after the page loads, assistants fetch the page and find an empty shell. Passing a Google check proves nothing here.
Invisible to every standard SEO tool
03Fixable
Incomplete Google Business Profile
Missing categories, services, hours or photos on the profile Google and its AI features read first. Usually a front-desk job once someone lists exactly what is missing.
Usually the first item on the plan
04Fixable
Missing from the directories AI cites
Assistants that search the web lean on listings: Yelp, RateMDs, dental directories, Bing Places, Apple Business Connect. A practice that never claimed them is absent from the sources the answer is built from.
Often overlooked by practices that rely on Google alone
05Fixable
Name, address and phone that disagree
An old suite number on one directory, a former phone number on another. Inconsistent details make it harder for an assistant to be sure which practice is which.
Common after a move or an ownership change
06Slower
Losing "best dentist in your city"
The local questions where your practice never appears and the same few competitors always do. We show you the exact questions and the exact names. This is an authority gap: worth knowing, slower to change.
The finding that changes how owners think about this
07Slower
Present but buried
Named last of six practices. Technically in the answer, practically invisible: patients rarely read to the bottom of a recommendation list.
Invisible to any check that only asks "did we appear?"
08Slower
Clean listings, still not named
Everything mechanical is in order and the practice still does not get named. That is an authority problem: the third-party sources the assistant cites for your city do not mention you yet. We say so plainly rather than sell you a quick fix.
The finding most agencies quietly misdiagnose
Which of these is yours?
The walkthrough shows you, with the actual questions patients ask in your city and the actual names that come back. Fifteen minutes.